A senior consultant reads your request and responds within one business day.
Keeping the Site Healthy
Launching a site is the start of the work. Software ages, security issues are discovered and servers need updates, and a site left alone becomes slow, vulnerable or offline. Downtime means lost sales, and a compromised site costs far more to clean up than to protect.
Our maintenance plans cover security updates, server updates, backups and monitoring, along with managed web and email hosting and domain name registration. Our hosting maintains a consistent 99.99 percent uptime, and one team looks after all of it, with one place to call and a named contact who knows your site.
Because the same programmers who build sites maintain them, fixes and small changes are handled directly by people who know your site inside and out.
A maintenance plan also gives you a single record of what is installed, where it is hosted and when it renews, which keeps everything clear as your business grows.
WHO IT IS FOR
Businesses whose site is also a sales channel, owners without an IT person, and companies that want a dedicated team looking after their site.
IN-HOUSE ADVANTAGE
Connected With Our Full Los Angeles Team
When your marketing campaign needs a new landing page or tracking tag added, our maintenance team handles it as part of the plan.
What Is Includedin Website Maintenance
Managed web and email hosting
Security and software updates on aregular schedule
Backups and restore testing
Domain name registration and renewals
Monitoring and a named contact for issues
Your Website Maintenance Process
DiscoveryWe review your setup, audience and goals, and you receive a clear scope before work starts.
DesignKey choices are settled with you before work starts.
BuildBuilt by our in-house team with no handoffs.
LaunchEvery change is tested and reviewed by a person before launch.
SupportScheduled updates, backups and checks; servers monitored around the clock.
What a website maintenance plan includes
A website that sells for you around the clock needs steady care, and we have been managing websites since 2003. New security fixes, plug-in releases and certificate renewals arrive all year, and our maintenance plans stay ahead of every one, keeping your site safe, current and open for business on a regular schedule.
Updates for the platform, themes and plug-ins.
Security patches and malware scans.
Backups, with restores checked to prove they work.
Uptime and speed monitoring, around the clock.
Small content and layout updates.
Domain, TLS (SSL) certificate and hosting renewals tracked in one place.
Why restore tests matter more than backups
A backup proves its worth on the day you need it, and that is the worst day to find a gap. Restoring into a test copy shows ahead of time that the pages, the forms and the database all come back intact.
We check that backups actually work on a regular schedule, as part of the service. When something does break, recovery follows a route already proven, and your team spends the time back in business instead of hunting for missing files.
Requests, monthly reporting and anamed contact
Each month you receive a report on what was updated and checked, a call to plan what comes next, and a named contact for anything in between. Maintenance is part of our web design and development service and covers sites we built as well as sites we inherit, so every site in our care has a dedicated team behind it.
Requests of every size go to that team. Bigger changes come from the people behind your custom website or WordPress site, so a redesign or a new feature is built by people who already know every page of it. Deeper work on the server itself is handled by our server maintenance team.
Hosting, business email and domain names run best together, and managed website and email hosting keeps all three in one place. One renewal list and one account history mean every renewal is caught in good time.
Security basics every plan covers
Automated tools probe business websites day and night, hunting for a reused password, an outdated plug-in or an unguarded login page. Every plan we run keeps a short list of basics current, which shuts those openings before anyone finds them. Admin sign-ins can move to passkeys, which replace the password with the phone or laptop already in your hand and shrug off phishing attempts. Your site stays open for business, and your team never has to think about it.
Protection reaches past the site itself. Cloud infrastructure on AWS covers hosting and monitoring for larger applications, Core Web Vitals optimization keeps pages quick as the site grows, and cookie consent setup keeps your banner and tags in line with your privacy policy. On the site itself, five basics do the heavy lifting, and custom software gets one more layer of protection.
Multi-factor sign-in for every admin account, with passkeys where the platform supports them.
A regular update rhythm for the platform, themes and plug-ins.
A web application firewall that slows repeated attempts on login and form pages.
Scheduled backups, stored safely and ready when you need them.
Automatic certificate renewal, so the padlock in every browser stays in place.
WordPress websites with a friendly editing interface, custom themes and the plug-ins your business needs, plus training so your staff can update pages.
Website Maintenance Questions & Answers
Do you maintain sites you did not build?
Yes. Taking over begins with a full picture of what is installed: platform, theme, plug-ins, hosting and renewal dates, and one clear report shows what is current, what needs fixing and what to improve. From there the site gets the same updates, backups and monitoring as a site we built ourselves.
Can you host our emailas well?
Yes. Managed website and email hosting is part of the service, together with domain name registration, so the site, the inboxes and the domain are looked after together.
What happens if the sitegoes down?
We monitor your site around the clock, so we know the moment it stops responding. We find the cause, whether hosting, an expired domain or certificate, a failed update or an attack, restore service and fix the cause so the outage stays fixed, then report back on what happened.
How do I know if my website needs maintenance?
When several people can sign in and change things, when the software was installed long ago, or when nobody can say when the last backup ran, a maintenance plan is a smart move. A short review of the site and its hosting shows exactly where to start.
What happens if my site is hacked?
We contain the damage first, then remove the malicious code and restore the site from a clean backup. The weakness the attacker used is closed, and we keep a close watch afterwards.
Tell Us About Your Project.
Speak directly with our Los Angeles web design & development specialists, or share your project details.
